.page-faq,
.page-faq *,
.page-faq *::before,
.page-faq *::after {
  box-sizing: border-box;
}

.page-faq {
  --faq-rail-top: 96px;
  display: block;
  overflow-x: clip;
}

/* ---------- 面包屑 ---------- */
.page-faq .faq-crumb {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin: 0 0 20px;
  font-family: var(--font-mono);
  font-size: 12px;
  letter-spacing: 0.08em;
  color: var(--muted);
}

.page-faq .faq-crumb a {
  color: var(--muted);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: color 0.25s var(--ease), border-color 0.25s var(--ease);
}

.page-faq .faq-crumb a:hover,
.page-faq .faq-crumb a:focus-visible {
  color: var(--cyan);
  border-bottom-color: var(--cyan);
}

.page-faq .faq-crumb [aria-current="page"] {
  color: var(--white);
}

/* ---------- 首屏框景 ---------- */
.page-faq .faq-hero {
  padding-top: clamp(20px, 4vw, 40px);
}

.page-faq .faq-hero__frame {
  position: relative;
  overflow: hidden;
  padding: clamp(26px, 5vw, 62px);
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background:
    radial-gradient(115% 85% at 88% -12%, rgba(47, 243, 214, 0.16), transparent 58%),
    radial-gradient(90% 80% at -6% 112%, rgba(255, 122, 47, 0.14), transparent 62%),
    linear-gradient(165deg, var(--ink-800), var(--ink-900) 74%);
}

.page-faq .faq-hero__frame::after {
  content: "";
  position: absolute;
  inset: 0;
  pointer-events: none;
  background-image:
    linear-gradient(var(--cyan), var(--cyan)),
    linear-gradient(var(--cyan), var(--cyan)),
    linear-gradient(var(--cyan), var(--cyan)),
    linear-gradient(var(--cyan), var(--cyan)),
    linear-gradient(var(--orange), var(--orange)),
    linear-gradient(var(--orange), var(--orange)),
    linear-gradient(var(--orange), var(--orange)),
    linear-gradient(var(--orange), var(--orange));
  background-repeat: no-repeat;
  background-size: 32px 1px, 1px 32px, 32px 1px, 1px 32px, 32px 1px, 1px 32px, 32px 1px, 1px 32px;
  background-position:
    left top, left top,
    right top, right top,
    left bottom, left bottom,
    right bottom, right bottom;
  opacity: 0.7;
}

.page-faq .faq-hero__frame h1 {
  position: relative;
  margin: 18px 0 0;
  max-width: 17em;
  font-family: var(--font-display);
  font-size: clamp(30px, 5.4vw, 58px);
  font-weight: 800;
  line-height: 1.12;
  letter-spacing: -0.03em;
  color: var(--white);
}

.page-faq .faq-hero__lead {
  position: relative;
  margin: 20px 0 0;
  max-width: 44em;
  font-size: clamp(15px, 1.3vw, 17px);
  line-height: 1.85;
  color: var(--text);
}

/* ---------- 搜索条 ---------- */
.page-faq .faq-search {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  margin-top: 28px;
  padding: 4px 8px 4px 18px;
  border: 1px solid var(--line);
  border-radius: var(--pill);
  background: rgba(10, 20, 36, 0.72);
  transition: border-color 0.3s var(--ease), box-shadow 0.3s var(--ease);
}

.page-faq .faq-search:focus-within {
  border-color: var(--cyan);
  box-shadow: 0 0 0 3px rgba(47, 243, 214, 0.16);
}

.page-faq .faq-search__icon {
  flex: 0 0 auto;
  font-size: 18px;
  line-height: 1;
  color: var(--cyan);
}

.page-faq .faq-search__label {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0 0 0 0);
  white-space: nowrap;
  border: 0;
}

.page-faq .faq-search input {
  flex: 1 1 auto;
  min-width: 0;
  padding: 12px 0;
  border: 0;
  background: transparent;
  color: var(--white);
  font-family: var(--font-body);
  font-size: 15px;
  outline: none;
}

.page-faq .faq-search input::placeholder {
  color: var(--muted);
}

.page-faq .faq-search__hint {
  flex: 0 0 auto;
  padding: 7px 14px;
  border-radius: var(--pill);
  background: rgba(47, 243, 214, 0.12);
  color: var(--cyan);
  font-size: 11px;
  letter-spacing: 0.06em;
  white-space: nowrap;
}

/* ---------- 首屏快捷跳转 ---------- */
.page-faq .faq-hero__jump {
  position: relative;
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin: 24px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .faq-hero__jump a {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  padding: 0 20px;
  border: 1px solid var(--line);
  border-radius: var(--pill);
  background: rgba(10, 20, 36, 0.62);
  color: var(--text);
  font-size: 14px;
  text-decoration: none;
  transition: border-color 0.3s var(--ease), color 0.3s var(--ease), transform 0.3s var(--ease);
}

.page-faq .faq-hero__jump a:hover,
.page-faq .faq-hero__jump a:focus-visible {
  border-color: var(--cyan);
  color: var(--white);
  transform: translateY(-2px);
}

/* ---------- 主体布局 ---------- */
.page-faq .faq-body {
  padding: clamp(44px, 6vw, 84px) 0 clamp(56px, 8vw, 110px);
}

.page-faq .faq-body__layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(28px, 4vw, 48px);
}

.page-faq .faq-body__main {
  min-width: 0;
}

/* ---------- 左侧粘性目录 ---------- */
.page-faq .faq-rail {
  align-self: start;
  padding: 20px 18px 22px;
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  background: linear-gradient(170deg, rgba(18, 32, 58, 0.85), rgba(5, 7, 13, 0.85));
}

.page-faq .faq-rail__title {
  margin: 0 0 14px;
  font-size: 11px;
  letter-spacing: 0.14em;
  color: var(--muted);
}

.page-faq .faq-rail__list {
  position: relative;
  margin: 0;
  padding: 0 0 0 22px;
  list-style: none;
  counter-reset: rail;
}

.page-faq .faq-rail__list::before {
  content: "";
  position: absolute;
  left: 5px;
  top: 10px;
  bottom: 10px;
  width: 1px;
  background: linear-gradient(180deg, var(--cyan), var(--line) 55%, var(--orange));
  opacity: 0.7;
}

.page-faq .faq-rail__list li + li {
  margin-top: 2px;
}

.page-faq .faq-rail__list a {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 40px;
  padding: 4px 0;
  color: var(--muted);
  font-size: 14px;
  text-decoration: none;
  transition: color 0.25s var(--ease);
}

.page-faq .faq-rail__list a::before {
  content: "";
  position: absolute;
  left: -22px;
  top: 50%;
  width: 9px;
  height: 9px;
  margin-top: -4.5px;
  border: 1px solid var(--line);
  border-radius: 50%;
  background: var(--ink-900);
  transition: border-color 0.25s var(--ease), background 0.25s var(--ease), box-shadow 0.25s var(--ease);
}

.page-faq .faq-rail__list .mono {
  font-size: 11px;
  letter-spacing: 0.08em;
  color: var(--cyan);
  opacity: 0.75;
}

.page-faq .faq-rail__list a:hover,
.page-faq .faq-rail__list a:focus-visible {
  color: var(--white);
}

.page-faq .faq-rail__list a:hover::before,
.page-faq .faq-rail__list a:focus-visible::before {
  border-color: var(--cyan);
  background: var(--cyan);
  box-shadow: 0 0 0 4px rgba(47, 243, 214, 0.16);
}

.page-faq .faq-rail__cta {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 100%;
  min-height: 44px;
  margin-top: 20px;
  font-size: 14px;
  text-decoration: none;
}

/* ---------- 流程章节 ---------- */
.page-faq .faq-flow h2,
.page-faq .faq-answers h2,
.page-faq .faq-records h2,
.page-faq .faq-human h2 {
  margin: 12px 0 0;
  font-family: var(--font-display);
  font-size: clamp(24px, 3.4vw, 38px);
  font-weight: 800;
  line-height: 1.2;
  letter-spacing: -0.02em;
  color: var(--white);
}

.page-faq .faq-flow__lead,
.page-faq .faq-answers__lead,
.page-faq .faq-records__lead,
.page-faq .faq-human__lead {
  margin: 14px 0 0;
  max-width: 42em;
  font-size: 16px;
  line-height: 1.85;
  color: var(--text);
}

.page-faq .faq-figure {
  position: relative;
  margin: 28px 0 0;
  overflow: hidden;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  background:
    radial-gradient(120% 100% at 50% 0%, rgba(47, 243, 214, 0.1), transparent 62%),
    var(--ink-800);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  position: absolute;
  left: 0;
  bottom: 0;
  padding: 10px 18px;
  border-top-right-radius: var(--radius-sm);
  background: rgba(5, 7, 13, 0.78);
  color: var(--cyan);
  font-size: 11px;
  letter-spacing: 0.14em;
}

.page-faq .faq-figure--tall {
  margin-top: 0;
  border-radius: var(--radius-md);
  background:
    radial-gradient(90% 90% at 50% 10%, rgba(255, 122, 47, 0.14), transparent 62%),
    var(--ink-800);
}

/* ---------- 步骤卡片 ---------- */
.page-faq .step-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 16px;
  margin-top: 28px;
}

.page-faq .step-card {
  position: relative;
  display: flex;
  flex-direction: column;
  padding: 22px;
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  background: linear-gradient(160deg, rgba(18, 32, 58, 0.94), rgba(10, 20, 36, 0.94));
  transition: border-color 0.3s var(--ease), transform 0.3s var(--ease), box-shadow 0.3s var(--ease);
}

.page-faq .step-card:hover {
  border-color: var(--cyan);
  transform: translateY(-6px);
  box-shadow: var(--shadow-raise);
}

.page-faq .step-card__top {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 14px;
  border-bottom: 1px dashed var(--line);
}

.page-faq .step-card__num {
  font-size: 26px;
  font-weight: 600;
  letter-spacing: 0.02em;
  color: var(--orange);
  line-height: 1;
}

.page-faq .step-card__time {
  font-size: 11px;
  letter-spacing: 0.1em;
  color: var(--cyan);
}

.page-faq .step-card h3 {
  margin: 16px 0 0;
  font-family: var(--font-display);
  font-size: 19px;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--white);
}

.page-faq .step-card__list {
  margin: 12px 0 0;
  padding-left: 18px;
  list-style: none;
}

.page-faq .step-card__list li {
  position: relative;
  margin-bottom: 8px;
  font-size: 14.5px;
  line-height: 1.75;
  color: var(--text);
}

.page-faq .step-card__list li::before {
  content: "";
  position: absolute;
  left: -16px;
  top: 11px;
  width: 6px;
  height: 1px;
  background: var(--cyan);
}

.page-faq .step-card__trap {
  margin: 16px 0 0;
  padding: 12px 14px;
  border-radius: var(--radius-sm);
  background: rgba(255, 122, 47, 0.09);
  border-left: 2px solid var(--orange);
  font-size: 13.5px;
  line-height: 1.7;
  color: var(--text);
}

.page-faq .step-card__trap .mono {
  display: inline-block;
  margin-right: 8px;
  color: var(--orange);
  font-size: 11px;
  letter-spacing: 0.12em;
}

/* ---------- 问答 ---------- */
.page-faq .faq-answers {
  margin-top: clamp(48px, 6vw, 80px);
}

.page-faq .qa-group {
  margin-top: 32px;
}

.page-faq .qa-group__title {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 0 0 14px;
  font-family: var(--font-display);
  font-size: 17px;
  font-weight: 700;
  letter-spacing: 0.01em;
  color: var(--white);
}

.page-faq .qa-group__title::after {
  content: "";
  flex: 1 1 auto;
  height: 1px;
  background: linear-gradient(90deg, var(--line), transparent);
}

.page-faq .qa-group__title .mono {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 26px;
  height: 26px;
  border-radius: 50%;
  border: 1px solid rgba(47, 243, 214, 0.5);
  background: rgba(47, 243, 214, 0.1);
  color: var(--cyan);
  font-size: 12px;
}

.page-faq .qa-item {
  overflow: hidden;
  margin-bottom: 10px;
  border: 1px solid var(--line);
  border-radius: var(--radius-sm);
  background: rgba(10, 20, 36, 0.72);
  transition: border-color 0.3s var(--ease), background 0.3s var(--ease);
}

.page-faq .qa-item:hover {
  border-color: rgba(47, 243, 214, 0.4);
}

.page-faq .qa-item[open] {
  border-color: rgba(47, 243, 214, 0.55);
  background: rgba(18, 32, 58, 0.82);
}

.page-faq .qa-item summary {
  position: relative;
  display: block;
  padding: 15px 52px 15px 18px;
  cursor: pointer;
  font-family: var(--font-body);
  font-size: 15px;
  font-weight: 500;
  line-height: 1.6;
  color: var(--white);
  list-style: none;
}

.page-faq .qa-item summary::-webkit-details-marker {
  display: none;
}

.page-faq .qa-item summary::after {
  content: "+";
  position: absolute;
  right: 18px;
  top: 50%;
  transform: translateY(-50%);
  font-family: var(--font-mono);
  font-size: 18px;
  line-height: 1;
  color: var(--cyan);
  transition: transform 0.25s var(--ease);
}

.page-faq .qa-item[open] summary::after {
  content: "−";
}

.page-faq .qa-item summary:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: -2px;
}

.page-faq .qa-item p {
  margin: 0;
  padding: 0 18px 18px;
  font-size: 14.5px;
  line-height: 1.8;
  color: var(--text);
}

/* ---------- 记录明细 ---------- */
.page-faq .faq-records {
  margin-top: clamp(48px, 6vw, 80px);
}

.page-faq .faq-records__panel {
  position: relative;
  overflow: hidden;
  padding: clamp(24px, 4.4vw, 48px);
  border: 1px solid rgba(255, 122, 47, 0.24);
  border-radius: var(--radius-lg);
  background:
    radial-gradient(110% 120% at 100% 0%, rgba(47, 243, 214, 0.14), transparent 56%),
    linear-gradient(152deg, var(--wine), var(--ink-900) 82%);
}

.page-faq .faq-records__panel .section-label {
  color: var(--cyan);
}

.page-faq .record-path {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 10px;
  margin: 26px 0 0;
  padding: 0;
  list-style: none;
  counter-reset: rec;
}

.page-faq .record-path li {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 13px 18px;
  border: 1px solid rgba(242, 247, 255, 0.12);
  border-radius: var(--pill);
  background: rgba(5, 7, 13, 0.42);
  font-size: 14px;
  color: var(--text);
}

.page-faq .record-path .mono {
  color: var(--orange);
  font-size: 12px;
  letter-spacing: 0.1em;
}

.page-faq .record-facts {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 12px;
  margin-top: 24px;
}

.page-faq .record-fact {
  display: flex;
  align-items: baseline;
  gap: 12px;
  padding: 16px 18px;
  border-radius: var(--radius-md);
  border: 1px solid rgba(47, 243, 214, 0.2);
  background: rgba(5, 7, 13, 0.5);
}

.page-faq .record-fact__num {
  font-size: 34px;
  font-weight: 600;
  line-height: 1;
  letter-spacing: -0.02em;
  color: var(--cyan);
}

.page-faq .record-fact__label {
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--text);
}

.page-faq .record-note {
  margin: 20px 0 0;
  max-width: 40em;
  font-size: 14px;
  line-height: 1.8;
  color: var(--muted);
}

.page-faq .record-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 22px;
}

.page-faq .record-actions .btn {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  padding: 0 24px;
  font-size: 14px;
  text-decoration: none;
}

/* ---------- 人工通道 ---------- */
.page-faq .faq-human {
  margin-top: clamp(48px, 6vw, 80px);
}

.page-faq .faq-human__grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 28px;
  align-items: start;
}

.page-faq .channel-list {
  margin: 26px 0 0;
  padding: 0;
  list-style: none;
}

.page-faq .channel-list li {
  display: grid;
  grid-template-columns: 54px minmax(0, 1fr);
  gap: 16px;
  padding: 16px 0;
  border-top: 1px solid var(--line-soft);
}

.page-faq .channel-list li:last-child {
  border-bottom: 1px solid var(--line-soft);
}

.page-faq .channel-list__key {
  align-self: start;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 5px 0;
  border-radius: var(--pill);
  border: 1px solid rgba(47, 243, 214, 0.4);
  background: rgba(47, 243, 214, 0.08);
  color: var(--cyan);
  font-size: 11px;
  letter-spacing: 0.06em;
}

.page-faq .channel-list strong {
  display: block;
  font-size: 15px;
  font-weight: 600;
  line-height: 1.6;
  color: var(--white);
  overflow-wrap: anywhere;
}

.page-faq .channel-list p {
  margin: 6px 0 0;
  font-size: 14px;
  line-height: 1.75;
  color: var(--muted);
}

.page-faq .faq-human__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-faq .faq-human__actions .btn {
  display: inline-flex;
  align-items: center;
  min-height: 44px;
  padding: 0 24px;
  font-size: 14px;
  text-decoration: none;
  cursor: pointer;
}

.page-faq .faq-human__meta {
  margin: 18px 0 0;
  font-size: 12px;
  letter-spacing: 0.06em;
  color: var(--muted);
}

/* ---------- 断点 ---------- */
@media (min-width: 640px) {
  .page-faq .record-path {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .record-path li {
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
    border-radius: var(--radius-md);
  }

  .page-faq .record-facts {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .record-fact {
    flex-direction: column;
    gap: 8px;
  }
}

@media (min-width: 720px) {
  .page-faq .step-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px;
  }
}

@media (min-width: 860px) {
  .page-faq .faq-human__grid {
    grid-template-columns: minmax(0, 1fr) 300px;
    gap: 40px;
    align-items: center;
  }
}

@media (min-width: 960px) {
  .page-faq .faq-body__layout {
    grid-template-columns: 236px minmax(0, 1fr);
    gap: clamp(40px, 5vw, 72px);
    align-items: start;
  }

  .page-faq .faq-rail {
    position: sticky;
    top: var(--faq-rail-top);
  }
}

@media (min-width: 1120px) {
  .page-faq .faq-hero__frame h1 {
    max-width: 15em;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .step-card,
  .page-faq .faq-hero__jump a,
  .page-faq .qa-item summary::after {
    transition: none;
  }

  .page-faq .step-card:hover,
  .page-faq .faq-hero__jump a:hover,
  .page-faq .faq-hero__jump a:focus-visible {
    transform: none;
  }
}
<<<END>>>